Cookie Policy
Understanding Our Cookie Usage
FlowPilot uses cookies and similar tracking technologies to enhance your experience on our analytics platform, maintain security, and analyze usage patterns. This policy explains what cookies are, how we use them, and your choices regarding cookie management.
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain your session, and provide personalized experiences while using our flow optimization platform.
Essential Platform Cookies
Essential cookies are necessary for our platform to function properly and cannot be disabled. These cookies enable core functionality such as user authentication, session management, and security features that protect your account and data.
Without essential cookies, you would not be able to access your FlowPilot dashboard, maintain your login session, or securely interact with our services. These cookies do not store personally identifiable information beyond what's necessary for platform operation.
Analytics and Performance Tracking
We use analytics cookies to understand how users interact with our platform, identify areas for improvement, and optimize the user experience. These cookies collect information about page views, feature usage, and navigation patterns.
Analytics data helps us enhance platform performance, identify popular features, and make data-driven decisions about product development. All analytics information is aggregated and anonymized to protect individual user privacy.
Functional Enhancement Cookies
Functional cookies remember your preferences and settings to provide a more personalized experience. These include dashboard layout preferences, notification settings, and other customization options you've selected.
These cookies enhance your workflow efficiency by maintaining your preferred interface configurations and reducing the need to repeatedly adjust settings during each session.
Security and Fraud Prevention
Security cookies help protect your account and our platform from unauthorized access, fraudulent activities, and security threats. These cookies work in conjunction with our security systems to detect suspicious behavior and maintain platform integrity.
Security cookies may track login attempts, device characteristics, and access patterns to identify potential security risks and protect both your data and our platform infrastructure.
Third-Party Service Integration
Some cookies are set by third-party services integrated into our platform, such as analytics providers, security services, and support tools. These cookies are governed by the respective third-party privacy policies and cookie practices.
We carefully select third-party partners based on their privacy and security standards, ensuring they meet our requirements for data protection and user privacy while providing essential platform functionality.
Cookie Duration and Expiration
Cookies have different lifespans depending on their purpose. Session cookies expire when you close your browser, while persistent cookies remain on your device for specified periods or until manually deleted.
Essential cookies typically last for the duration of your session, while preference cookies may persist for months to maintain your settings. Analytics cookies generally have shorter lifespans and are regularly refreshed.
Managing Your Cookie Preferences
You can control cookie settings through your browser preferences or our cookie management tools. Most browsers allow you to view, delete, and block cookies, though disabling certain cookies may affect platform functionality.
Browser settings typically provide options to accept all cookies, reject all cookies, or prompt for approval before setting cookies. You can also delete existing cookies through your browser's privacy settings.
Mobile and SDK Cookie Handling
Our mobile SDK may use similar tracking technologies to cookies for analytics and performance monitoring. These technologies help optimize game performance and provide flow optimization insights while respecting user privacy preferences.
Mobile tracking follows platform-specific privacy guidelines and user consent mechanisms. Users can typically manage these preferences through their device settings or app-specific privacy controls.
Cross-Device Tracking Considerations
FlowPilot may use cookies and similar technologies to provide consistent experiences across devices when you access our platform from multiple devices. This helps maintain your preferences and session continuity.
Cross-device functionality requires appropriate user consent and is implemented in compliance with applicable privacy regulations. You can opt out of cross-device tracking through your account settings or browser preferences.
Cookie Policy Updates and Changes
We may update this cookie policy to reflect changes in our practices, legal requirements, or platform functionality. Material changes will be communicated through platform notifications and email updates to registered users.
Regular review of this policy is recommended to stay informed about our cookie practices. Continued use of our platform after policy updates constitutes acceptance of the revised cookie handling practices.
Legal Compliance and Regional Variations
Our cookie practices comply with applicable privacy laws and regulations, including GDPR, CCPA, and other regional privacy requirements. Cookie consent mechanisms are implemented according to the legal requirements of your jurisdiction.
Different regions may have specific cookie consent requirements, and our platform adapts to provide appropriate consent mechanisms and user controls based on your location and applicable laws.
Contact Information for Cookie Inquiries
If you have questions about our cookie practices, need assistance with cookie management, or want to exercise your privacy rights related to cookie usage, please contact our privacy team through the designated channels.
We are committed to transparency in our cookie practices and will respond to inquiries promptly. Our team can provide additional information about specific cookies, their purposes, and available management options.